How can we help?
Real people, quick replies. Find your topic below or get in touch directly.
Order & delivery
Track an order, change an address before dispatch, or ask about timings.
Shipping & delivery →Refunds & replacements
Something arrived damaged, spoiled, wrong or melted? Here's how we put it right.
Refund & returns →Allergens & ingredients
Every box declares all 14 major allergen groups. Check the product page or ask us.
Browse the shop →Talk to our team
Monday to Friday, 9:00 to 17:00 (UK time / GMT). We aim to reply within one business day.
Email support@rawkiesuk.shop
Phone +44 7615783118